Apple Wallet and Google Wallet tickets for Sugar Calendar
Give every Sugar Calendar ticket its own wallet pass, with its ticket code as a QR code. Attendees save it from the order receipt, and it updates on their phone when the event changes.
New accounts get free pass credits to start. Tested with Sugar Calendar Lite 3.16 in October 2026.
Setup
Set up Sugar Calendar wallet tickets in four steps
Install the plugin
In WordPress, go to Plugins, then Add New, and search for WalletPassBuilder.
Connect your account
Open WalletPassBuilder in the admin menu and paste the API key from your dashboard.
Design the pass
On the Pass Template tab, choose Sugar Calendar tickets and make it yours.
Turn on Sugar Calendar
Switch it on under the Integrations tab. New tickets get their pass from then on.
Want every detail? Read the WordPress setup guide
Add to Wallet
Where attendees save their Sugar Calendar ticket
Once the integration is on, the official Add to Apple Wallet and Add to Google Wallet buttons appear on Sugar Calendar's order receipt, and you can add them to its emails.
Order receipt
One pair of buttons per ticket, once the order is paid.
Sugar Calendar's emails
Add a tag to the ticket or receipt email under Sugar Calendar > Settings > Emails.
- {wallet_pass_buttons}
- The Add to Wallet buttons
- {wallet_pass_link}
- A plain link to the pass
On the pass
Every Sugar Calendar ticket's details, on the attendee's phone
A new pass shows the attendee's name, the event, its date, time and location, and the ticket code as a QR code. You can move any of these around or add others in the editor.
- Event
- Date
- Start time
- End time
- Location
- Attendee name
- Attendee first name
- Ticket type
- Ticket code
- Order number
- Status
Ada Lovelace
Jazz Night
Date
Nov 15
Time
7:30 PM
Where
Main Hall
K7P2QX9M
Ada Lovelace
Jazz Night
K7P2QX9M
Date
Nov 15
Time
7:30 PM
Where
Main Hall
Stays up to date
When a Sugar Calendar event changes, so do the tickets
Bought or claimed
Each ticket gets its own pass with its own code, so tickets in one order can be shared and scanned separately.
Event moved
Change the event's date, time or location and every ticket's pass updates, whichever phone it's on.
Refunded
The status on the pass changes to Refunded.
Ticket removed
Move a single ticket to the trash and its pass changes to Cancelled within 15 minutes.
Compared
Sugar Calendar wallet ticket or emailed ticket?
Sugar Calendar already emails tickets. A wallet pass keeps the same ticket on the attendee's phone, ready at the door, and you can send both.
| Emailed ticket | Wallet pass | |
|---|---|---|
| Easy to find at the door | Only by searching their inbox | Yes, in the wallet on their phone |
| Ticket code ready to scan | Yes, if the email loads | Yes, as a QR code |
| Updates when the event changes | No, it shows what was sent | Yes, on the customer's phone |
| Lock-screen reminder | No | Optional, at the start time |
| Reminder near the venue | No | Optional |
Who it's for
Who Sugar Calendar wallet tickets are for
Music venues
Keep the queue moving with a code on the lock screen instead of a search through email.
Wallet passes for eventsCommunity events
Offer free tickets and still give every attendee a pass with their own code.
Groups buying together
An order for four is four passes, so each person can carry their own ticket.
Events that move
When a date or room changes, everyone who saved a pass sees the new one.
Sugar Calendar questions
- Do my customers need to install an app?
- No. The pass opens in Apple Wallet or Google Wallet, which they already have on their phone. On a computer, the button opens a page with a QR code to scan with their phone.
- Does it work with Sugar Calendar Lite?
- Yes. We tested it with Lite's built-in tickets from WordPress.org, using a free ticket, from checkout through to the buttons on the receipt.
- Does a group order get one pass or several?
- Several. Each ticket gets its own pass and its own code, so people in the same order can arrive separately.
- What does it cost?
- The plugin is free. It uses pass credits from your WalletPassBuilder account: 1 per pass created or saved to a wallet, whichever total is higher. Updating passes doesn't use credits, and new accounts get free pass credits to start.
- Do tickets I've already sold get a pass?
- Passes start with tickets sold once the integration is on.
- Is my attendee's contact information on the pass?
- No. Email addresses are never sent to WalletPassBuilder, because anyone who sees the phone can see a wallet pass.
- What if a ticket doesn't get a pass?
- Check that Sugar Calendar is turned on under the plugin's Integrations tab, then look in Activity. A failed entry says why, and Retry sends it again. The plugin also checks every 15 minutes for anything that failed.
Use another plugin? See everything the WordPress plugin works with
Be on the lock screen in a few minutes.
Your first pass is quick to make. Pick a template, add your logo, and share the link.